GBCH urgent care and after hours care
urgent care
ANY TIME IN AN EMERGENCY, DIAL 111 (Life threatening only)
If urgent care is needed, please call us on (03) 525 0060 at any time and listen to the recorded instructions.
You will be advised to hang up and Dial 111 if it is an emergency and a PRIME response will be issued via St John’s to our Triage Doctor or Nurse Practitioner and local Ambulance Crew.
If you need to be seen urgently during opening hours – but are not in need of an ambulance -
Ring us first thing in the morning for a “Triage call back” or
if it is urgent, present to the Medical Centre at GBCH for initial assessment by a triage nurse and if necessary, the triage GP/NP rostered on that day.
after hours care
AFTER HOURS 24 HOURS A DAY, 7 DAYS A WEEK - DIAL (03) 525 0060
We have weekend urgent drop-in clinics, no appointment required:
o Saturdays and Public Holidays - 10am - 1pm
o Cost $70.00 for registered adult patients, less for children and 65+. For children under thirteen, after hours care is free.
From 6pm to 8.30am there is no GP/NP at Golden Bay Community Health, and the nurses are busy with residents and hospital patients. If you arrive unannounced you may have to wait a considerable time and may end up paying for care that you could have received free over the phone.
After hours, nights, and weekends, dial 03 525 0060. The phone is answered by a Registered Nurse who advises on the kind of care you` need: i.e., self-care, GP/NP advice, GP/NP review at the next clinic, urgent GP/NP call-out, or ambulance.
o If you need GP/NP care, the phone nurse will contact the GP for you and put the call through.
o If you need to be seen, the GP/NP will either arrange for a GBCH nurse to see you ($40), or the GP/NP will be called out to GBCH and come in and see you at GBCH (There is a call out fee for adults of $100 and $50 for 13-17 year olds).
o Home visits take longer, are more difficult because there is less equipment and medicines in GP/NP cars than at GBCH, and cost more ($150), so they are not usually the best option.
o Please remember that GPs/NPs are on call for 24 hours at a stretch, sometimes longer and usually have to work the next day.
If it is an emergency (collapse, chest pain, heavy blood loss, etc. dial 111. If the St John’s volunteers need assistance, a GP/NP will also attend.
If you are admitted to the Short Stay beds of Golden Bay Community Health, after the initial GP/NP assessment, your care is totally funded by the government.
Jenny Roumieu - Registered Nurse Prescriber
Jenny’s role at Golden Bay Community Health is a Register Nurse Prescriber in the Urgent Care Department. Jenny’s nursing journey has been mainly based in Intensive Care Units both in New Zealand and Canada and Remote Nursing in Nurse Lead Clinics on the West Coast.
Jenny is married with 2 grown up children and 1 mokopuna.
When not in Urgent Care working, you will find Jenny out exploring her beautiful back yard in Golden Bay.
